Orbitz.com / Orbitz Travel Services Support Ticket - Houston, Texas

Paid twice for hotel

Created By: mikew1231's Picture mikew1231 Last Reply: mikew1231's Picture mikew1231
Priority Level: [Low] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 0

PBORB-897-749-5624
Number provided for Orbitz.
I had to pay for hotel because Orbitz credit card was declined on arrival to stay at hotel. Customer service phone number didn't work when needed, chat wasn't available, and then during business hours chat didn't work.
Orbitz will not refund my money. I've been on customer service for hours after return from my vacation, they had not done a thing to resolve issue.


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